Get Dedicated Claim Assistance With Policybazaar

Policybazaar not only provides a variety of term insurance plans from different insurers but also offers 100% dedicated claim assistance and on-ground claim support. The company has assisted & settled ₹227 Crore worth of claims since Apr’22 on Deducated claim assistance program (D-CAP) and continues to help families get their claims settled smoothly and quickly. Your family can contact the company by calling on the Claim Assistance Helpline at 1800-258-5881, login to the ‘My Account’ section on the website, or via the company’s official app. Let us see how the company provides Dedicated term insurance claim assistance to its customers and their benefits.

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6.29 Crore Policies Sold

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How Does Policybazaar Help You with its Dedicated Assistance for Term Insurance?

Policybazaar offers various benefits to its customers, one of which is its dedicated claim assistance. The company’s dedicated term insurance claim assistance helps the policyholder’s grieving family/nominee get their claim settled in a quick and hassle-free manner in their time of need. Here is how you too can benefit from Policybazaar’s Dedicated term insurance claim assistance.

Let us understand this with an example:

A couple from Delhi, Mr. and Mrs. Agarwal purchased a Max Life Term Insurance at the end of March 2021 to financially secure the future of their 1-year-old daughter at the time. Unfortunately, during the first week of May 2021, Mrs. Agarwal turned Covid positive and passed away. This left Mr. Agarwal and their 1-year-old daughter grief-struck and financially unstable. Mr. Agarwal reached out to Policybazaar’s Claim Assistance Team to get his claim of Rs. 1.5 Crores settled and the company helped Mr. Agarwal with the documentation process, initiated the claim with the insurer, and coordinated with them to get the claim settled as soon as possible. After the disbursement of the claim amount, two senior executives from both companies, Policybazaar and Max Life paid a visit to the grieving husband to convey their deepest condolences.

Term Plans

₹1
Crore

Life Cover

@ Starting from ₹ 13/day⁺

₹50
LAKH

Life Cover

@ Starting from ₹ 8/day⁺

₹75
LAKH

Life Cover

@ Starting from ₹ 12/day⁺

Benefits of Using Policybazaar’s Dedicated Term Insurance Claim Assistance

Claim Assistance Card

Every time you buy term plan from Policybazaar, the company provides you with a Claim Assistance Card that you can give to your nominee. When presented at the time of filing a claim, this card can help your nominee get their claim settled in a hassle-free manner. The card states your policy name and number along with the life assured’s name, sum assured, and date of birth. The card also has the Relationship Manager’s Details (name, phone number, and email address) for easy access.
Personal Claim Handler

The family of the policyholder will receive a personal claim handler to help them get their claim settled in a timely and hassle-free manner. The personal claim handler will handle all the end-to-end claim settlement processes and help resolve any claim-related issues and queries.
Free Counseling

The company provides grief support programs to help your family cope with the loss of a loved one.
On-ground Claim Support

Available in 85+ cities, Policybazaar’s on-ground claim support can help your nominee get their claim settled from their homes. All they need to do is contact the company’s dedicated term insurance claim assistance and a representative will be sent to their home. The claim expert will help with the filing of the claim, documentation, and coordination of the claim with the insurance company on their behalf.
Step-by-step Claim Update and Free Document Pickup

The company keeps your family updated on each and every step of the claim process and helps them start the initiation of the claim, all through the processing and settlement processes. This way your family will not have to navigate complicated documentation and the company’s free document pickup facility ensures your family isn’t running rounds of the insurer’s office in their time of grief.
Coordination with the Insurer

Policybazaar’s representatives closely work with the top insurance providers to help make your family’s claim settlement process an easy, hassle-free, and smooth event. The representatives will navigate your family through the difficult-to-understand documents, help fill forms, resolve any claim-related queries, and coordinate with the insurer to get their claims processed as quickly as possible.
Walk-in Stores

The company currently has walk-in stores in over 22 cities across India and plans on expanding to over 100+ cities in the country. You or your family can drop by any of these locations to resolve any issues that may arise, and Policybazaar’s executives will be there to assist.

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₹1 CRORE

Term Plan Starting @

Get an online discount of upto 15%^#

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Documents Required To File Term Insurance Claim Assistance

Here is a list of all the documents required to file term insurance claims online at Policybazaar:

Completely filled Insurance company’s Claims Form
Original Policy Documents
Death Certificate (local municipal authority issued original and attested copy)
Post-mortem Report (if applicable)
Medical Records (test reports, admission reports, death or discharge summary)
Photo of the Nominee
Nominee’s Valid ID (PAN Card, Adhaar Card, Passport, etc.)

How Can I File a Term Insurance Claim Through Policybazaar?

Here is how you can file a new term insurance claim online through Policybazaar in just a few steps:

Step 1: Go to Policybazaar’s official webpage
Step 2: Click on the ‘Claim’ dropdown and select ‘File a New Claim’
Step 3: Select ‘Term Insurance’ as your insurance type and get dedicated claim assistance with Policybazaar online

Note: You can call on the Claim Assistance Helpline at 1800-258-5881 to get dedicated term insurance claim assistance over the phone. You can also reach out at 0124-6384120 for any claim-related queries.

Different types of Plans

Term Insurance

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Life Insurance

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List of Term Insurance Companies

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TROP

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Term Insurance For Senior Citizen

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Term Insurance For Spouse

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Term Insurance For Family

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Term Insurance For NRI

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List of Term Insurance Plan

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Life Insurance Corporation of India

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What is Term Insurance?

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Term Insurance Calculator

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1 Crore Term Insurance

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2 Crore Term Insurance

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Author's Bio

Varun Agarwal IRDAI Certified Term Insurance Expert with 10+ Years of Experience

Varun has spent years in the insurance space, but what drives him isn't policies or premiums — it's the conversations he's had with real people. A young father in Pune wondering if his salary is enough. A newly married couple in Jaipur putting off "the insurance talk" for later. A mother in Chennai who never knew her husband was underinsured until it was too late.
These stories stay with him. As Head of Term Insurance at Policybazaar, Varun knows the numbers well — 52.4% of Indians are aware of term insurance, yet only 9.6% own it. And 87% of families don't realise they're leaving their loved ones with far less protection than they actually need. But behind every statistic, he sees a family that just needed someone to sit with them, explain it simply, and help them take that one step. That's exactly what Policybazaar's term insurance is built to do. In his words, "Most people aren't avoiding protection — they're just waiting for someone to make it easy. That's what we're here for."

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˜The insurers/plans mentioned are arranged in order of highest to lowest Sum Assured(SA) offered by Policybazaar’s insurer partners offering term insurance plans on our platform, as per ‘first year premium of life insurers as at 31.03.2025 report’ published by IRDAI.

Policybazaar does not endorse, rate or recommend any particular insurer or insurance product offered by any insurer. For complete list of insurers in India refer to the IRDAI website www.irdai.gov.in

Rs. 400/month is starting price for a 1 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age, rounded off to nearest 10.

Rs. 400/month (Rs.13/day) is starting price for a 1 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 230 is starting price for a 50 lakhs term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age, rounded off to nearest 10.

+Rs. 8/day is starting price for a 50 lakhs term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age, rounded off to nearest 10.

+Rs. 12/day is starting price for a 75 lakhs term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age, rounded off to nearest 10.

+Rs. 497/month is starting price for a 1.5 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 487/month is starting price for a 2 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 626/month is starting price for a 3 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 905/month is starting price for a 5 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. ₹361/month is the starting price for a ₹1 crore loan cover with an 8% interest rate for an 18-year-old male, non-smoker, with no pre-existing diseases, loan tenure up to 20 years, rounded off to the nearest 10

+Rs. 1,267/month is starting price for a 7 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

*The full refund of premium is available on availing the one-time option of refund of premium. Total premium paid for policy (paid for add-ons) will be the special exit value, payable on availing the one-time option of refund of premium if you wish to completely exit the policy.

+Rs. 447/month is starting price for a 1 crore term life insurance for an (NRI) 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs.679/month is starting price for a 2 crore term life insurance for an (NRI) 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 910/month is starting price for a 3 crore term life insurance for an (NRI) 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 1,374/month is starting price for a 5 crore term life insurance for an (NRI) 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 1,924month is starting price for a 7 crore term life insurance for an (NRI) 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

Women

+Rs. 400/month is Starting price for a 1 crore term life insurance for an 18 year-old Female, non-smoker, with no pre-existing diseases, cover upto 30 years of age, rounded off to nearest 10.

Rs. 461/month is the starting price for a 1 crore term life insurance for an 24 year-old female, non-smoker, with no pre-existing diseases, cover upto 54 years of age.

1,642/month is the starting price for a 1 crore term life insurance for an 44 year-old female, non-smoker, with no pre-existing diseases, cover upto 74 years of age.

Prices offered by the insurer are as per the approved insurance plans | #All savings and online discounts are provided by insurers as per IRDAI approved insurance plans | Standard Terms and Conditions Apply | **Tax Benefits are subject to changes in tax laws.| Policybazaar Insurance Brokers Private Limited

We will respond in the first instance within 30 minutes of the customers contacting us. 30-minute claim support service is for the purpose of giving reasonable assistance to the policyholder in pursuance of the claim. Settlement of claim (including cashless claim) is the responsibility of the insurer as per policy terms and conditions. The 30-minute claim support is subject to our operations not being impacted by a system failure or force majeure event or for reasons beyond our control. For further details, 24x7 Claims Support Helpline can be reached out at 1800-258-5881

For more details on risk factors, terms and conditions, please read the sales brochure carefully before concluding a sale

Policybazaar Insurance Brokers Private Limited | CIN: U74999HR2014PTC053454 | Registered Office - Plot No.119, Sector - 44, Gurgaon, Haryana – 122001 | Registration No. 742, Valid till 09/06/2027, License category- Composite Broker Visitors are hereby informed that their information submitted on the website may be shared with insurers. Product information is authentic and solely based on the information received from the insurers.

˜ Policybazaar Promise reflects the guarantee offered by insurers. Price assurance is based on certifications shared by insurers with us.