Travel Insurance
Reviews & Rating

When I was travelling in Thailand, I got so sick that I had to be hospitalized. I was sceptical about the treatment, and there was a lot of confusion about getting the insurance claim. Thanks to Policybazaar, my treatment was done without any hassle.

I was planning to study in the USA, and someone recommended getting student travel insurance to help with unexpected medical costs. I was hesitant about buying them, but the Policybazaar agent explained the plans so well. I highly recommend it.

Dear Sir, I hope this email finds you well. I wanted to express my sincere gratitude to your team for responding promptly and providing us with the list of documents required to process our travel insurance claim within a couple of hours. We truly appreciate the quick support, and we will be sending the claim forms as soon as possible. However, I’d like to bring a larger issue to your attention—this type of responsiveness may not be the experience for every customer. I believe many clients could be facing similar challenges, and while I was able to escalate this matter, it might not always be possible for everyone. This points to a significant real-world problem that I feel could benefit from your attention. It would be valuable if this case could be taken as a learning opportunity for process improvement. There are countless individuals behind each insurance claim, and through services like yours, you are touching many lives. Ensuring a customer-centric approach at every level of interaction can truly enhance the overall experience. The Level # customer support is a crucial touchpoint, and improving responsiveness and communication at this level can significantly reduce stress for customers. It's important to remember that most of the people contacting you for claims are already going through stressful situations, and a timely response from your team does wonders to alleviate their anxiety. I'm certain that by bringing this matter to your attention, you will be able to further streamline and enhance the customer support channels. Additionally, the reason I was pushing this matter urgently was that had there been any specific documents required from the airline office, we could have collected them while still abroad. Now that we have returned to India, I am unsure whether we have gathered all the necessary documents that your team might require. Once again, thank you for your support. We will keep you updated on the claim process, and we look forward to witnessing the continued improvements in your service. thanks Sreejesh/Divya

I was reimbursed for flight cancellations under my travel insurance plan. The process to get the claim through Policybazaar was extremely easy and quick

During my staycation, I had a medical emergency in the middle of the night. I did not know where to go for help. Fortunately I had travel insurance. I called their helpline, and they immediately connected me with a local hospital. They stayed on the line with me until I got medical care. The round the clock support from Policybazaar was a lifesaver.

When I got into a nearly deadly hiking accident earlier this year, I had to file for a claim under my travel insurance time. The process of filing a claim was really easy. Completely satisfied.

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My mother and I went on a trip to Sweden. She fell in our hotel and had a small fracture right above her knee. My mom was unable to walk, so we had to extend our trip. Thanks to travel insurance, medical bills were reimbursed.

I had taken travel insurance for my honeymoon. Unfortunately, my husband was critically injured a week before the wedding. We were able to get reimbursment for our flight, hotel and a few other bookings. Thanks to travel insurance, my money was reimbursed.